FAQ - FREQUENTLY ASKED QUESTIONS
- 01
Atlantic Travel & Tours is a tour operator and marketing, communications & representation agency registered as LLC in USA at the Secretary of State of Colorado with the following entity identification number: 20211096014 and in United Kingdom as LTD at Companies House with the following company number: 13028833
- 02
Atlantic Travel & Tours is a tour operator. We invite customers to contact us to request a quote, but generally, to finalize the sales process, we use our preferred sales channel: travel agencies based in the USA, Canada, UK, Ireland, Italy and Australia.
- 03
Atlantic Travel & Tours Ltd has two main registered offices addresses: - Denver - Colorado - USA: 110 16th Street, Suite 1460 - 80202 - London - United Kingdom: 167 - 169 Great Portland Street - W1W 5PE
- 04
They are used exclusively for communication and correspondence services.
- 05
- Atlantic Travel & Tours based in USA sells the following services to customers in North America (USA - Canada), EU Countries, Australia: all-inclusive tailor-made travel, air, sea and land (train and coach) ticketing, overnight stays, car, van, camper, caravan, boats, yacht and motorcycle rental, cruises, charter flights, helicopters, tickets for events, museums, shows, parks and the following ancillary services: support for tourist visas, advance shipment of luggage, currency exchange and travel insurance policies.
All the services mentioned above are highly competitive in terms of price and quality thanks to our selected direct agreements and special partnership with suppliers from the leisure and business MICE travel industry.
- Atlantic Travel & Tours based in United Kingdom sells to customers in United Kingdom (England, Scotland, Wales and Northern Ireland) EU countries, Australia the following services: all-inclusive tailor-made travel, sea and land ticketing (train and coach), overnight stays, car, van, camper, caravan, boats, yacht and motorcycle rental, tickets for events, museums, shows, parks and the following ancillary services: support for tourist visas, advance shipment of luggage, currency exchange and travel insurance policies.
All the services mentioned above are highly competitive in terms of price and quality thanks to our selected direct agreements and special partnership with suppliers from the leisure and business MICE travel industry.
- 06
We specialize in the following areas:
- Business MICE travel
- Honeymoons
- Anniversaries with possible renewal of wedding vows
- Groups and individual leisure travel for seniors and disabled people
- Leisure travel for singles, couples, families and groups
- Medical tourism
- Wellness travel
- Cultural travel for schools, universities, public and private cultural institutions
- English language courses abroad for all ages
We organize innovative and original quality tailor-made travel at affordable prices aimed at the following travelers:
- Luxury
- Intermediate
- Economy
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Our quotes are free of charge for the following special categories of travelers: business MICE, medical - wellness, honeymoons and anniversary, seniors, disabled, cultural and English language courses abroad.
As regards leisure travel for single, couples and families, we prepare paid quotes (Atlantic Classic Basic) or by joining our exclusive frequent travelers club (Atlantic Travelers Club).
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Atlantic Travel & Tours in United States and United Kingdom maintains partnerships with the most important and reliable service providers of the travel industry recognized worldwide.
- 09
- Atlantic Travel & Tours in UK has obtained IATA TIDS recognition. Moreover, the staff regularly attend training courses to stay up to date and offer quality services.
- Atlantic Travel & Tours in USA is legally recognized as an authorized entity for the sale of tourist services. Moreover, the staff regularly attend training courses to stay up to date and offer quality services.
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- Atlantic Travel & Tours based in United Kingdom accepts payments from customers living in the United Kingdom via debit / credit cards, domestic bank transfer, PayPal, Stripe.
- Atlantic Travel & Tours based in USA accepts payments from US residents via debit / credit cards, ACH, domestic wire transfer, PayPal, Stripe.
- Atlantic Travel & Tours based in USA accepts payments from customers residing in Canada via debit / credit cards, direct deposited EFT, PayPal, Stripe.
- Atlantic Travel & Tours based in United Kingdom and USA accepts payments from customers living in EU countries and Australia via debit / credit cards, domestic bank transfer, PayPal, Stripe.
- 11
Atlantic Travel & Tours Ltd wants to offer its customers innovative and original tailor-made itineraries. Our travel planner contains some ideas but we want you to contact us to meet your needs and preferences.
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We want to offer you many ways to get in touch with us:
E MAIL
- UNITED KINGDOM HEADQUARTERS unitedkingdomadministration@atlantictourstravel.com
- UNITED STATES HEADQUARTERS
unitedstatesadministration@atlantictourstravel.com
- TRAVEL AGENCIES PARTNERS
advpartner@atlantictourstravel.com
- TRAVEL INDUSTRY SUPPLIER
supplierpartner@atlantictourstravel.com
- B2B SYSTEM
b2bystem@atlantictourstravel.com
- ATLANTIC TRAVELERS CLUB
travellersclub@atlantictourstravel.com
- ATLANTIC CORPORATE CLUB
corporateclub@atlantictourstravel.com
- ATLANTIC CLASSIC BASIC
classicbasic@atlantictourstravel.com
- SPECIAL CATEGORIES ( Business - MICE, Honeymoons - Anniversary, Medical - Wellness, Senior, Disabled, Cultural, English Courses)
specialcategories@atlantictourstravel.com
- MARKETING, COMMUNICATIONS, REPRESENTATION AGENCY
marketingsupport@atlantictourstravel.com
WHATSAPP
- FOR TRAVEL AGENCIES AND CUSTOMERS BASED IN USA, CANADA
+1 720 966 1434
(messages, audio and video calls)
- FOR TRAVEL AGENCIES AND CUSTOMERS BASED IN UNITED KINGDOM, IRELAND, AUSTRALIA
+44 078 590 968 24
(messages, audio and video calls)
- FOR TRAVEL AGENCIES AND CUSTOMERS BASED IN EU COUNTRIES
+39 333 6540936
( messages, audio and video calls)
TELEGRAM
- FOR TRAVEL AGENCIES AND CUSTOMERS BASED IN USA, CANADA @VisitAtlanticTravelToursUSA
(messages, audio and video calls)
- FOR TRAVEL AGENCIES AND CUSTOMERS BASED IN UNITED KINGDOM, IRELAND, AUSTRALIA
@VisitAtlanticTravelToursUK
(messages, audio and video calls)
- FOR TRAVEL AGENCIES AND CUSTOMERS BASED IN EU COUNTRIES @VisitAtlanticTravelToursEU
(messages, audio and video calls)
OTHER CHANNELS
- SKYPE
atlantictravel&toursltd
(messages, audio and video calls)
- CHAT
On the website
- FORM
In the Contact us section of the website
- SOCIAL NETWORKS
On the website
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The safety of our customers is our top priority. For this reason, we strongly recommend the following aspects: - Obtain an insurance policy upon confirmation and payment of the trip - Book "friendly" tourist services in terms of cancellations and refunds We are happy to offer the best assistance for the two points mentioned above and in the cancellation and refund procedures.